What we offer...







Customer satisfaction and loyalty, along with service and product satisfaction, are important to any business, especially yours. Knowing what makes and keeps your customers and prospects happy can help you to keep them coming back to you...

IDI has the experience necessary to know how to get the information you need from the customers and prospects you want. Our marketing assistance provides an efficient, precise, and cost-effective way to learn more about the interests and needs of your target market or core audience. Obtaining new customers and cultivating lasting relationships with them can be overwhelming and difficult work. By creating and executing these highly-informative, successful campaigns, we help you to identify your place in the region, evaluate your current competition, preserve relationships and connect effectively with your current and prospective consumers, and market your products and services more efficiently.

Available Services

  • Customer Follow Up

  • Direct Mail Follow Up

  • Event Invitations/Reminders

  • Conduct Surveys/Questionnaires

  • Appointment Setting/Confirmations

  • Customer Satisfaction Campaigns

  • Survey Design

  • Marketing Research/Development

  • Mailings and Campaigns

  • List/Database Updates

  • Opinion Polls

  • Voter Identification

  • Political Polls

  • Data Entry

  • Graphic Design


Contact us for a more information on our pricing packages at 412.771.3946.

Research

Before we can help you to expand your business, we take the time to explore your industry and needs. Through strategic discussions with you and your fellow workers, we learn all we can about your company, town, and customers so that we can help you to succeed.

Surveys

From this information, we gather the vital questions necessary to your customers’ and prospects’ satisfaction. The results from these surveys provide important information to your company, illustrating your marketing and service possibilities.

Some ideas for how to utilize our surveys include:

  • Determining your stance in the community

  • Identifying your client base

  • Testing out a new product or service idea

  • Researching prospective consumers’ buying habits and needs

Results

Our staff works hard to implement your surveys precisely and successfully. After completing the surveys, we take the time to gather the information for you so that you can utilize and understand it easily. Once you have the results, you’ll see how quickly you can transform your business into the business your customers want.




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